# rb — runbooks

Generic, reusable IT procedures and scripts for MSP field work. Fetched onto
client workstations during on-site work with short, hand-typeable commands.

> [!WARNING]
> **This repository is PUBLIC-READ.** It must never contain client-identifying
> information — no client names, hostnames, IPs, usernames, credentials, or
> screenshots. Procedures with placeholders **only**. See
> [CONTRIBUTING.md](CONTRIBUTING.md) for the sanitization rule.

> Provided as-is, no warranty. Running any script is at your own risk. Contains
> no client-identifying data by policy.

## Using a runbook

Fetch and read on the target workstation:

```powershell
irm https://gitea.ivangodwin.com/ops/rb/raw/branch/main/<file> | more
```

Run an executable runbook script directly (scripts live under `scripts/`):

```powershell
irm https://gitea.ivangodwin.com/ops/rb/raw/branch/main/scripts/<file>.ps1 | iex
```

Scripts prompt for anything client-specific via `Read-Host` — nothing to edit
before running. See [`scripts/_template.ps1`](scripts/_template.ps1) for the
convention.

## Layout & naming

- **Runbooks** (`.md`) live flat at the repo root with short, hand-typeable
  filenames and light category prefixes.
- **Scripts** (`.ps1`) live under [`scripts/`](scripts/). `_template.ps1`
  sorts first and is the convention reference, not a runnable runbook.
- **Meta** (`README.md`, `CONTRIBUTING.md`) stays at the root.

Runbook prefixes:

| Prefix | Domain |
|---|---|
| `win-` | Windows workstation / server |
| `m365-` | Microsoft 365 / Entra |
| `od-` | Open Dental |
| `net-` | Networking |

## Placeholder conventions

Fill these from the private tier (private repo or Bitwarden secure note) at
run time — never commit filled-in values.

| Placeholder | Meaning |
|---|---|
| `<CLIENT>` | Client / site identifier |
| `<SERVER>` | Server hostname |
| `<SHARE>` | Share name |
| `<SHARE_USER>` | Local account used for share access |
| `<USER>` | End-user account |
| `<PASSWORD>` | From password manager — never written to a file |

## Contents

| File | Purpose |
|---|---|
| [`od-smb-cred.md`](od-smb-cred.md) | Open Dental SMB share — stored-credential fix |
| [`od-cfg-persist.md`](od-cfg-persist.md) | Open Dental — persist "Do not show this window on startup" (writable FreeDentalConfig.xml) |
| [`od-scan-duplex.md`](od-scan-duplex.md) | Open Dental — duplex ADF scanner captures only one side (TWAIN, Show TWAIN UI branches) |
| [`od-db-backup.md`](od-db-backup.md) | Open Dental — rock-solid cold backup of the database + images (stop/copy/start MySQL/MariaDB) |
| [`od-backup-verify.md`](od-backup-verify.md) | Open Dental — verify a backup by test-restoring into an isolated Hyper-V VM (health checklist) |
| [`scripts/cg-disable.ps1`](scripts/cg-disable.ps1) | Disable Credential Guard, then reboot (prompts to confirm) |
| [`scripts/od-cfg-acl.ps1`](scripts/od-cfg-acl.ps1) | Grant Users Modify on FreeDentalConfig.xml (Option B of od-cfg-persist) |
| [`scripts/od-db-backup.ps1`](scripts/od-db-backup.ps1) | Cold backup: stop MySQL/MariaDB, copy whole data dir + OpenDentImages, always restart (od-db-backup) |

## Tiers

- **This repo (public):** generic procedures, placeholders only.
- **Private tier:** filled-in, client-specific versions — private repo or
  Bitwarden secure notes. Never here.

This repo also serves as the raw source for Intune remediation scripts and as
documented-procedures evidence for E&O / cyber insurance.